Uber's example of proactive customer support

There are two kinds of customer support. Reactive customer support Proactive customer support When you help an user fix their problem once they reach out on email, phone, SMS, or any other medium you offer support on, that’s reactive customer support. On the other hand, when you identify product loopholes and reach out to the […]

WordPress is now 15 years old πŸ’–

🎁On the 27th of May, 2003, the first version of WordPress launched for the general public. I didn’t use WordPress until 2010. I first discovered WordPress when I was in my 10th grade. That’s when I started using WordPress, for tech blogging. It has been a beautiful experience since, converting my ideas to products and […]