Matt spoke on how we approach distributed work at Automattic. Check out!
There are two kinds of customer support. Reactive customer support Proactive customer support When you help an user fix their problem once they reach out on email, phone, SMS, or any other medium you offer support on, that’s reactive customer support. On the other hand, when you identify product loopholes and reach out to the […]
🎁On the 27th of May, 2003, the first version of WordPress launched for the general public. I didn’t use WordPress until 2010. I first discovered WordPress when I was in my 10th grade. That’s when I started using WordPress, for tech blogging. It has been a beautiful experience since, converting my ideas to products and […]
I am joining Automattic as a Happiness Engineer. This has been a role that I have been looking forward to many months now.
Today was my last day at Freshworks Inc. While I had been anticipating this day to be the most exciting day, it’s not. I wish I could take my team from Freshworks Inc. to wherever I am moving next on my journey. To sum it up, I feel bad and sad about the last week […]